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Dioro is committed to the security of your data, and of course, here at our official store , it's no different. We keep your information in the strictest confidence!
We prioritize the privacy and security of our customers throughout the browsing and purchasing process on our website. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and payment processing companies to charge and ship your order, will be disclosed to third parties when such information is necessary for the delivery and billing process. Your personal data is essential for your order to arrive safely.
We use cookies and information from your browsing to create a profile of the audience that visits the site, so that we can improve our services, products, and content, all in accordance with the General Data Protection Law. Throughout this process, we keep your information in absolute secrecy.
What is the LGPD?
The General Data Protection Law (Law No. 13.709/2018) regulates the processing of personal data of clients and users by public and private companies.
What is personal data?
Personal data is any information capable of identifying you and/or any individual. That is, personal data includes not only information that immediately identifies a person (such as name, surname, CPF [Brazilian tax identification number], RG [Brazilian identity card], CNH [Brazilian driver's license], work permit, passport, and voter registration card), but also information that, together with other data, makes a person identifiable. Data such as gender, age, telephone number, and email address, even if not immediately identifying someone, together make the person identifiable.
What is data processing?
This is the term used by the LGPD (Brazilian General Data Protection Law) that summarizes everything a company can do with personal data to which it has access, such as collection, qualification, sharing, and deletion.
What are cookies?
These are small text files sent to your browser, containing records about your behavior when accessing a website, but they do not store personal data or affect your device's system. We use cookies , pixels , and other technologies to recognize your browser or device, learn more about your interests, provide essential services, improve your browsing experience, and also to prevent fraudulent activities and improve your security during the purchasing process in our store.
Session Cookies
Session cookies are temporary cookies that are used to remember you during your visit to the website, and they expire when you close your browser.
Persistent Cookies
Persistent cookies are used to measure the effectiveness of our website, as well as to remember your website preferences, and remain on your desktop or mobile device even after you close your browser or restart it. We use these cookies to analyze user behavior and establish patterns in order to improve the functionality of our website for you and others who visit it. These cookies also allow us to deliver targeted advertising and measure the effectiveness of our website, as well as the functionality of such ads.
How do we use the personal data we collect?
You are aware that you are consciously and voluntarily providing information by accepting cookies on the page, as well as when placing an order on the website and/or registering on our website. When you register and/or fill out a form offered by Dioro , including on websites operated by it, certain requested Personal Data will be kept confidential and will only be used for the purpose that motivated the registration, and will not be disclosed to third parties, except in compliance with court orders and/or orders issued by public authorities.
To keep this data secure, we recommend that you never give your website access details (login and password) to third parties, even friends and family. If you suspect or confirm unauthorized access, immediately log in to your client area and change your password.
How long do we use the personal data we collect?
Personal Data is stored only for the time necessary to fulfill the purposes for which it was collected, unless there is another reason for its retention, such as compliance with any legal, regulatory, contractual obligations, among others.
What are your rights?
You have the right to request information from Dioro regarding the processing of your personal data, through the requests below:
- Confirmation of the existence of processing of your personal data and access to the data;
- Correction of incomplete, inaccurate, or outdated data - it is important that personal data is accurate and up-to-date, and it is your responsibility to keep it correct and updated;
III. Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data (in violation of the LGPD) - you may request the blocking and deletion of your personal data, except in cases provided for by law;
- Data portability to another service or product provider, upon express request, in accordance with the regulations of the National Authority, respecting commercial and industrial secrets - the portability of personal data does not include data already anonymized by Dioro ;
- Information regarding data sharing with public and private entities;
- Information regarding the possibility of not providing consent and the consequences of refusal: Dioro is available to answer and assist, in a transparent manner, any questions you may have regarding the processing of your personal data, including the potential impacts of not providing consent;
VII. Revocation of consent: you may withdraw your consent in relation to processing activities that require it;
For any of the requests listed above, you should contact Dioro using the contact information provided.
Register and shop with peace of mind, without worries.
Any changes to our privacy policy will be duly communicated in this space.
Dioro guarantees that it uses your personal data , including address, payment information, and order details, solely for processing your orders and will not disclose them under any circumstances. Regarding data security, all browsing on our website, as well as transactions involving payment, whether by credit card or other means, are encrypted using SSL ( Secure Socket Layer ) technology. This means that only the store has access to your personal information. When you fill in your data and send it to us, it is encrypted, making it unrecognizable during its journey across the internet, thus ensuring confidentiality. See below for a summary of our security certificates:
Security certificates
GOOGLE SAFE BROWSING SEAL: Google is the world's largest search and technology company. The company has a safe browsing evaluation system, examining billions of websites daily. By performing daily inspections of our website, Google certifies that it is safe to browse and grants us its security seal, which is located in the page footer. Click on the seal to have Google perform the verification now.
SSL CERTIFICATE: The SSL digital certificate is the highest level of security and is mandatory for all websites that transmit data, such as e-commerce sites that request sensitive customer information like email and credit card details. This certificate can be verified by the green padlock in the navigation bar, which attests that the site protects the information sent by customers through data encryption, virtually eliminating the possibility of data interception. Secure sites are accessed via the HTTPS prefix; sites that only have access via the HTTP prefix are not secure and do not encrypt information. Check for the green padlock and the HTTPS prefix in your browser and verify our SSL Certificate seal in the page footer.